Small group is committed to protecting your data. This Privacy Policy explains what we collect, how we use it, and the measures we take to keep your information secure when you visit smallgrp.com or use our services.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, and any details you voluntarily provide when contacting us, submitting forms, or requesting services.
- Business & Project Information: Context you share about your company, workflows, automation goals, or technical requirements.
- Usage Data: Standard analytics such as IP address, device type, browser type, pages visited, and session duration to help us improve the platform.
- Cookies: We use cookies to provide a smoother experience. You can disable them through your browser settings if preferred.
- Payment Information: f you subscribe to our services, payments may be processed through third-party providers. We do not store or access your card or banking details.
2. How We Use Your Information
We use the collected information to:
- Deliver AI, automation, and consulting services you request.
- Communicate regarding project updates, inquiries, or support needs.
- Improve our platform, workflows, and overall user experience.
- Share updates, insights, or newsletters - only if you choose to opt in.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Carefully selected third-party tools or vendors that support our operations (e.g., analytics, hosting, communication, payment processors).
- Legal Requirements: We may disclose information if required to comply with applicable laws, enforce our agreements, or protect the rights and security of Small Group and its users.
4. Data Security
We use industry-standard security practices to protect your information from unauthorized access, misuse, alteration, or disclosure. This includes secure servers, encrypted communication, restricted access controls, and continuous monitoring to maintain data integrity and confidentiality.
5. Data Retention
We retain your information only for as long as it is required to deliver our services, support ongoing projects, or meet legal and regulatory obligations. Once the data is no longer needed, it is securely deleted or anonymized to prevent any unauthorized use.
6. Changes to This Policy
We may revise this Privacy Policy periodically. All updates will be posted on this page, along with the updated effective date, to keep you informed about how we handle your data.
7. Your Rights
You may request access to your data, ask for corrections, or request deletion of your personal information at any time. To exercise these rights, please contact us at contact@smallgrp.com. We typically respond within 3–5 business days.
8. Your Privacy Matters to Us
In line with the Information Technology Act, 2000 and applicable data protection rules, we take your privacy seriously and are committed to addressing any concerns about how your information is handled. For any privacy-related questions or feedback, you can reach us at:
